Vilas Computer Services

Who to Contact

Computer Hardware Issues

General Computer Problems like sign-in problems, computer will not turn on, mouse doesn’t work, etc
Primary Contact: Peter Sobol, Bradley Bryant
Secondary Contact: Tom Klubertanz, Mike Dunn

Computer Virus
Primary Contact: Peter Sobol, Bradley Bryant
Secondary Contact: Tom Klubertanz, Mike Dunn

New User
Supervisors please fill out the new user form located here New User Form

New Computer Setup
Primary Contact: Peter Sobol, Bradley Bryant

Outlook/E-Mail/Calendar Issues
Primary Contact: Bradley Bryant
Secondary Contact: Peter Sobol, Mike Dunn, Tom Klubertanz

Microsoft Office (Word, Excel, Powerpoint, Access, etc)
Primary Contact: Bradley Bryant
Secondary Contact: Peter Sobol, Mike Dunn, Tom Klubertanz

DoIT Wireless Access (Wireless Access in Vilas Hall or Radio Hall)
Primary Contact: Peter Sobol
Secondary Contact: Tom Klubertanz, Mike Dunn

Remote Access
If you want to use Remote Access and have not used Remote Access before please contact Tom Klubertanz or Peter Sobol
Primary Contact: Tom Klubertanz, Peter Sobol
Secondary Contact: Mike Dunn

Printer Toner
Primary Contact: Mike Dunn
Secondary Contact: Bradley Bryant, Peter Sobol, Tom Klubertanz

Printer Paper
Paper is available in Vilas Room 7130. There is a key available at the front desk. Please notify Kathleen Condon if there are 2 boxes or less of paper left in the room
Paper Shredder
There is a paper shredder available in Vilas Room 7130. There is a key available at the front desk. Please notify Bradley Bryant of any issues with the shredder

Computer Software Issues

Target, Filemaker
Primary Contact: Tom Klubertanz
Secondary Contact: Mike Dunn, Peter Sobol

Scheduall, TV Cost Accounting, Vsys, Allegiance, Pledge Pro, Garden Expo, TV Underwriting, Radio Music, Music Master, OpenMedia Archive, TV Cost Accounting, WPT/WPR Store Shipping, Scout Auction, Auction Major/Showcase , all other non-production applications.
Primary Contact: Mike Dunn
Secondary Contact: Tom Klubertanz, Peter Sobol, Bradley Bryant